随著人工智能 (AI) 的兴起，商业世界正在迅速变化。人工智能工具如ChatGPT虽可带来令人振奋的生产力提高和创新之可能，但也带来了新挑战，特别是在资讯安全方面。对于企业来说，了解和减轻这些风险，并确保负责任的人工智能实施是至关重要的。
想像一下：一名员工使用人工智能工具检查程式码或总结会议，在过程中不知不觉地分享了公司机密资讯。这已不是一个假设的场景；而是一个真正的威胁，正如韩国知名企业案例里，该公司因使用ChatGPT而导致机密资料泄露。
许多人工智能工具，特别是像ChatGPT这样的生成模型，是透过分析大量数据来学习和改进的。这使人工智能能够产生出如人类水平的文字和程式码，但也引起了对资讯隐私的担忧。例如，ChatGPT的隐私权政策明确表明使用者输入资讯可用于培训人工智能目的。这意味著任何公司输入到ChatGPT系统的资讯，都可能被纳入其培训资料中，从而带来无意暴露和滥用的风险。
因此，企业了解其所使用的人工智能工具的数据使用政策至关重要。因为，使用此类工具时共享了公司机密信息，即使是无意的，也可能导致资料外泄以及潜在的法律或声誉后果。
保护您的业务指南：
1.员工教育：培训员工了解将人工智能工具与公司资料结合使用的潜在风险。确保他们了解敏感资讯成份，以及如何负责任地处理这些资讯。
2.明确的政策：公司内部需明确的制定并执行人工智能工具使用政策。指定允许使用哪些工具、可以输入哪些类型的资料，以及必须采取哪些安全措施。
3.资讯最少化：提醒员工在使用人工智能工具时仅输入必要的最少量资料。共享的数据越少，暴露的风险就越低。
4.安全平台：如果可以，选择提供增强安全或隐私功能的人工智能工具，例如数据加密和内部运算功能者，以最大限度降低资料外泄的风险。
5.监控和审查：定期监控和审查人工智能工具的使用情况，以识别和解决潜在的资讯安全漏洞。
通过实施这些指南，企业可以在使用人工智能获得好处之际降低风险。负责任的人工智能落实可以带来：
效率提高：自动化任务、简化工作流程并提高整体生产力。
改进决策：从数据分析中获得有价值的见解，为策略决策提供资讯。
创新与成长：开发新产品与服务，开拓新市场，在竞争中维持领先。
抉择是很清楚的，忽视人工智能的风险不是一个选项。企业若无法以负责任的人工智能来运作，可能会面临资料外泄、法律后果和声誉受损的风险。透过采取积极措施保护敏感讯息，企业可以拥抱人工智的力量，同时确保安全和成功的未来。
人工智能为企业在数码时代蓬勃发展提供了独特的机会。然而，这一进步须与对资讯安全和负责任的人工智能使用承诺相结合。通过给予这方面的关注，将可让企业在人工智能革命浪潮中充满自信和占据道德高位，并确保创新和资讯保护齐头并进的未来。
陈奕强《人工智能商业化：创新与资安平衡》原文：AI in Business: Balancing Innovation with Data Security
The world of business is changing rapidly with the rise of Artificial Intelligence (AI). While AI tools like ChatGPT offer exciting possibilities for increased productivity and innovation, they also introduce new challenges, particularly around data security. For businesses, understanding and mitigating these risks is crucial to ensure responsible AI implementation.
Imagine this: An employee uses an AI tool to check their code or summarize a meeting, unknowingly sharing confidential company information in the process. This isn't a hypothetical scenario; it's a real threat, as highlighted by the case of Samsung, where confidential data was leaked through ChatGPT use.
Many AI tools, particularly generative models like ChatGPT, learn and improve by analyzing vast quantities of data. While this enables them to generate human-quality text and code, it also raises concerns about data privacy. ChatGPT's privacy policy, for example, explicitly states that user inputs may be used for training purposes. This means that any company data entered into the system could potentially be incorporated into its training data, posing a risk of unintentional exposure and misuse.
Therefore, it's crucial for businesses to be aware of the data usage policies of the AI tools they employ. Sharing confidential company information with such tools, even inadvertently, could lead to data leaks and potential legal or reputational consequences.
Guidelines for Protecting Your Business:
1.Employee Education: Train employees on the potential risks of using AI tools with company data. Make sure they understand what constitutes sensitive information and how to handle it responsibly.
2.Clear Policies: Develop and implement clear policies regarding the use of AI tools within the company. Specify which tools are permitted, what types of data can be inputted, and what security measures must be taken.
3.Data Minimization: Encourage employees to only input the minimum amount of data necessary when using AI tools. The less data shared, the lower the risk of exposure.
4.Secure Platforms: If possible, opt for AI tools that offer enhanced security or privacy features, such as data encryption and on-premise deployment, to minimize the risk of data leaks.
5.Monitoring and Auditing: Regularly monitor and audit AI tool usage to identify and address potential data security vulnerabilities.
By implementing these guidelines, businesses can reap the benefits of AI while mitigating the risks. Responsible AI usage can lead to:
Enhanced Efficiency: Automate tasks, streamline workflows, and improve overall productivity.
Improved Decision-Making: Gain valuable insights from data analysis to inform strategic decisions.
Innovation and Growth: Develop new products and services, explore new markets, and stay ahead of the competition.
The choice is clear, ignoring the risks of AI is not an option. Businesses that fail to adopt responsible AI practices expose themselves to data breaches, legal repercussions, and reputational damage. By taking proactive steps to protect sensitive information, companies can embrace the power of AI while ensuring a secure and successful future.
AI presents a unique opportunity for businesses to thrive in the digital age. However, this progress must be coupled with a commitment to data security and responsible AI usage. By prioritizing these aspects, companies can navigate the AI revolution confidently and ethically, ensuring a future where innovation and data protection go hand in hand.
